Buyer discovery
Audit regional Google Search opportunities before scoping client work
A practical agency checklist for screening regional search opportunities, recording eligibility questions, and deciding what deserves implementation work.

Start with a short eligibility audit before adding a regional search feature to a client proposal. Record the business location, the buyer searches you want to investigate, the relevant documentation, and any unresolved requirements. Scope implementation only after that record explains why the opportunity fits the client.
Google's September 8 documentation update introduced a guide to regional differences in Search experience. That provides a timely reason to review your discovery checklist. Google Search documentation updates
Google's regional guide directs readers to identify relevant features using where their company is based and the query types relevant to their business. Use those two inputs to begin your audit. Regional differences in Search experience
The workflow below is an editorial recommendation for organizing agency research. It is not a Google eligibility test or a promise of additional visibility.
Define the client and buyer question
Choose one client website and one concrete discovery question. For example: “Which documented regional search opportunities should we investigate for this client's product pages?” Keep the question narrow enough that the answer can become a decision about work.
Ask the account owner to confirm the business location. Record the audience market separately. Keeping separate fields prevents a researcher from silently substituting the country the client wants to reach for the country where the company is based.
Next, describe what the buyer is trying to accomplish. Prefer “compare suppliers for a specific product” to “find our brand.” The first description gives the researcher something concrete to investigate; the second leaves too much interpretation.
Create a small set of representative searches. Treat these as research inputs, not proof of search volume, buyer intent, or commercial demand. If the client already has evidence supporting those assumptions, record it separately and explain its origin.
Assign one person to own the audit. That person should be responsible for resolving conflicting notes and making the final recommendation, even when technical and account teams contribute.
Create an evidence record before estimating work
Use one row per potential opportunity. A spreadsheet or plain document is sufficient. Include these fields:
- Client website and responsible account owner.
- Confirmed business location and intended audience market.
- Buyer task and representative query type.
- Candidate feature and the documentation reviewed.
- Relevant requirements copied into internal notes in your own words.
- Supporting evidence from the client website.
- Unresolved questions and the person responsible for answering them.
- Recommended next action and review date.
Keep an observation separate from its interpretation. “The client has a page listing several products” is an observation. “This page meets a feature's requirements” is a conclusion that needs a documented comparison.
When a requirement is unclear, write the actual question. “Needs technical review” is less useful than “Does this page contain the information required by the applicable feature guide?” A precise question gives the reviewer a clear task and makes an incomplete audit easier to resume.
Also distinguish a documentation change from a change to the client website. A newly noticed opportunity does not, by itself, explain a traffic movement or establish that implementation work is necessary.
Use a short decision checklist
Before moving the opportunity into a proposal, complete this checklist:
- Have we confirmed the business location with the client?
- Have we written down the buyer task and query type?
- Have we checked the applicable feature documentation beyond the overview?
- Can we connect each relevant requirement to evidence or an explicit gap?
- Have we separated eligibility questions from implementation tasks?
- Does every unresolved question have an owner?
- Does the proposed next step have a clear deliverable?
Use three outcomes: investigate, prepare implementation scope, or set aside. An unanswered material requirement belongs in investigate. Prepare implementation scope when the audit contains enough evidence to estimate concrete work. Set aside an opportunity when the documented scope does not fit the client or the client cannot supply the necessary information.
For example, imagine an agency reviewing a manufacturer's catalog. This is a hypothetical planning example. The account manager confirms the business location, and the researcher identifies a potentially relevant feature. The technical reviewer still needs to compare the catalog pages with its detailed requirements.
The resulting task should be “review these catalog pages against the documented requirements and list the gaps.” Avoid turning that incomplete review into a delivery commitment. Once the gaps are known, the agency can estimate the work and let the client decide whether it deserves priority.
Limitations and a useful handoff
This audit organizes a decision; it does not establish eligibility, predict placement, or estimate revenue. The two linked sources are an update log and a regional overview from the same publisher. They support the reason for conducting the review and its starting inputs, rather than independent evidence of business results.
A small set of example searches also cannot establish how all buyers discover a business. Keep conclusions proportional to the evidence collected. If the commercial case depends on expected demand or conversion, make that a separate research task.
Finish with a brief handoff: the opportunity considered, evidence reviewed, unresolved requirements, recommended action, and owner. That gives the client a reviewable next step and gives the delivery team a clear basis for estimating work.
Sources
- Latest documentation updates — Google Search Central · Accessed
- Regional differences in Search experience — Google Search Central · Accessed